Live Database - Enter Serial Number Below!

The serial number can be found below the seat of the base

Need Help? Email Info@vinylmasters.co.uk

Enter the serial number below of the stool you want to check!  If you cannot find the serial number please contact the merchant and ask for your order number. You can then contact our team with your order number and we can locate the serial number. The expiry date will be listed once you have entered a valid serial number! If the date has surpassed the current date then the warranty has expired!

Check Warranty Status

Enter the serial number of the dental stool you want to check ( The serial number can be found below the seat of the base! ) If you cannot find your serial number please contact the merchant and ask for your order number. You can then contact our team with your order number and we can Investigate further!

Warranty Policy

This manufacturer Warranty applies to physical goods, and only for physical goods, purchased from Vinylmasters Limited (the “Physical Goods”)

What Does The Manufacturer’s Warranty Cover?

This manufacturer’s Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Vinylmasters Limited will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What Will We Do To Correct The Problem?

Vinylmasters Limited will either repair the product at no charge, using new or refurbished replacement parts. 

How Long Does The Coverage Last?

The warranty period for physical goods purchased from Vinylmasters Limited is 365 days from the purchase date.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 365 days from the date of replacement or repair, whichever is longer.

What Does The Manufacturer Warranty Not Cover?

The warranty does not cover any problem that is caused by:

  • Conditions, Malfunctions or damage not resulting from defects or workmanship.  

What Do You Have To Do?

To obtain warranty service, you must contact us to determine the problem.